NO REFUND/RETURN/EXCHANGE SIZE, EXCEPT for:

Defective Items:
Item torn
Item big stained

All reasons listed below (a-f) are NOT considered defects:


a) colour variation from product photos, e.g. fuchsia vs red.
b) slight design variation from product photos, e.g.print patterns and arrangements, lace arrangements, etc.
c) slight size variation of within ±3inches on measurements
d) minor imperfections, e.g. loose threads, crease marks and etc.
e) self-inflicted damage or cut to the product.
f) customer’s subjective opinions on product quality and preference.(inner lining torn, inner ribbon loop torn, etc)

Proof of defect must be verified by KHADEEJAA Return to be eligible

ALL RETURNS MUST BE SENT BACK WITHIN 3 WORKING DAYS (MALAYSIA) / 5 WORKING DAYS (OUTSIDE MALAYSIA)

Return Shipping costs:
Reimburse by KHADEEJAA in terms of Gift Voucher
Exchange Shipping costs: Borne by KHADEEJAA
Initial Shipping costs (processing fees*): Borne by KHADEEJAA
Buyer receives: KHADEEJAA will send a brand new exact piece to buyer once the defective item is received.

Customers are advised to email us first at khadeejaa.sales@gmail.com with your #ORDERID and product details before returning the product.

RETURNS
Method 1: Return Via Post Office (RM7 and above depending on weight) 1-3 Working Days To Arrive to KHADEEJAA.

Please email us at khadeejaa.sales@gmail.com